Cedar Global Group is an active implementation partner in the AI agent ecosystem. They sit in the services and integration layer, specializing in building custom "agentic AI platforms" that connect LLMs to real-world business workflows. Their relevance to the agent community lies in their ability to bridge the gap between foundation models (like OpenAI's GPT-4) and practical enterprise applications like automated sales pipelines and intelligent customer support routing.
They are particularly relevant for those looking at the intersection of web interfaces and AI agents. By championing concepts like Answer Engine Optimization (AEO), they are pushing the ecosystem to think about how AI agents consume and present information from the web. For founders and developers, Cedar Global provides a blueprint for how to transition a standard SaaS product into an agent-driven system that handles high-volume tasks like lead scoring and sentiment-based routing autonomously.
Based in Colombo, Sri Lanka, Cedar Global Group is a technology consultancy specializing in the implementation of automated systems and full-stack web applications. Founded in 2019 by Jack Mitchell, the firm has moved from traditional studio services into the AI agent and automation space. They operate with a clear thesis: the next generation of brands requires more than just a digital presence; they require intelligent systems that handle operations autonomously. The company has delivered over 500 projects across 30 countries, indicating a high-volume output for a boutique firm.
While many service providers treat artificial intelligence as a simple interface layer, Cedar Global focuses on the integration of agentic AI. Their work involves deploying systems that use custom-trained Large Language Models (LLMs) to perform specific business tasks. In one support case study, they reduced average response times from four hours to under two minutes by implementing real-time ticket routing and sentiment analysis. This type of implementation moves away from the standard rule-based chatbot toward agents capable of understanding context and making decisions about priority and intent.
Their technical stack is centered on modern JavaScript frameworks and Python-based AI tools. They primarily use Next.js for web surfaces, React and TypeScript for frontend logic, and Python for backend AI integration. This stack allows them to build complex dashboards and admin panels that give human operators visibility into what their AI agents are doing in the background. By utilizing AWS and Vercel, they ensure that the infrastructure supporting these agents can scale as client user bases grow.
A notable differentiator for Cedar Global is their focus on Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO). They recognize that the shift from traditional search engines to AI-powered answer engines like Perplexity or ChatGPT search requires a different strategy for brand visibility. They consult with founders on how to structure their web data and content so it is properly indexed and cited by these LLM-based search tools. This service positions them as a strategic partner for companies trying to navigate the shift in how users find information online.
Cedar Global operates on a project-based pricing model with a structured discovery and build process. They emphasize a "Discovery first" approach, involving workshops and roadmapping before code is written. This is designed to avoid the common pitfall of building technology for technology’s sake. Their client roster includes startups and established enterprises that need to modernize legacy systems—evidenced by their case studies on SaaS migrations and e-commerce engine rebuilds. By combining high-fidelity motion design and editorial visuals with agentic automation, they fill a specific niche for brands that want to appear premium while operating with the efficiency of an AI-first organization.
Custom-built agentic AI platforms and automation tools.
Cedar Global Group is hiring.